Other vacuums are designed to use consumables - so their manufacturers can make profits selling replacement bags and filters. Dyson vacuums don't use bags, and they have lifetime washable filters. There are no consumables - so there are no extra costs.
Dyson machines are made from polycarbonate ABS - the same material used in riot shields and crash helmets. They're tough, so we subject them to 50,000 hours of testing and 550 individual tests - all to ensure that they can withstand a lifetime's hard use.
Other products may look like Dyson machines, but they don't work like them. Our technology is protected by more than 1,900 patents worldwide. But it's not just about protecting our ideas. It's about ensuring that when you buy a Dyson machine, you get what you expect.
Our mains vacuums are covered for 5 years and our cordless machines for 2 years - parts and labour, no quibbles. And if your machine needs repairing, we'll come to you - a Dyson engineer will visit your home or workplace.
Dyson machines are tough. But they're also efficiently engineered. We're always looking for ways to use fewer materials, while at the same time making our machines stronger - doing more with less.
If you need to contact Dyson for advice, you'll speak to a Dyson employee in our UK research and design centre. Phone, email, live chat, Facebook, Twitter - our experts are on hand every day. And for out-of-hours assistance, you can find quick answers on our help pages.